Privacy Policy

Introduction

Rosemont Cottage ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Australian Privacy Act 1988 (Cth) ("Privacy Act"). By accessing our services or providing your personal information to us, you consent to the practices described in this policy.

Collection of Personal Information

We may collect personal information from you when you interact with our services, including but not limited to, our website, phone calls, email communications, and in-person interactions. The types of personal information we may collect include:

- Name

- Email address

- Phone number

Purpose of Collection

We collect your personal information for the primary purpose of contacting you and providing care for your child. The information may be used for the following purposes:

- To respond to your inquiries and provide you with the information you requested about our childcare services.

- To contact you to schedule centre tours or register your child under our care.

Use and Disclosure of Personal Information

We will only use and disclose your personal information for the purposes outlined in Section 3, and where permitted or required by law. Your personal information may be shared with:

- Our staff who are directly involved in providing childcare services to you.

- Third-party service providers who assist us in delivering our services (e.g., email and communication platforms).

- Government authorities or regulatory bodies as required by law.

- Entities involved in the event of a merger, acquisition, or sale of all or part of our business, where personal information may be transferred to the new owners.

We will not sell, trade, rent, or otherwise transfer your personal information to third parties for marketing purposes without your explicit consent.

Security of Personal Information

We are committed to safeguarding your personal information and take reasonable steps to protect it from unauthorised access, disclosure, alteration, or destruction.

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if necessary. To access or correct your personal information, please contact us using the contact details provided in Section 8.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at admin@rosemontcottage.com.au. 

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices. Any updates will be posted on our website, and the effective date will be revised accordingly.

Effective as of March 2024.

For concerns or questions, please contact us at admin@rosemontcottage.com.au.